WRIT4501
WRIT 4501 - Usability and Human Factors in Technical Communication (3 Cr.) Research, Service-Learning
Writing Studies Department (10994)
TCLA - College of Liberal Arts
WRIT 4501 - Usability and Human Factors in Technical Communication (3 Cr.) Research, Service-Learning
Course description
Usability is concerned with how people interact with design and technology; usability is commonly known as the "ease of use" of products and technologies by a range of users. This course emphasizes usability and user research and will explore the intersection of usability and technical communication. We will investigate definitions of usability and user-centered design principles, and we will explore a variety of usability research methods including heuristic evaluation, personas, and usability testing. The course will focus heavily on usability testing of web sites, a common technical communication task that involves observation and interviews of human participants interacting with a web site.
Minimum credits
3
Maximum credits
3
Is this course repeatable?
No
Grading basis
A-F - A-F Grade Basis
Discussion
Requirements
000226
Credit will not be granted if credit has been received for:
02889
Typically offered term(s)
Every Fall & Spring