MM4201
MM 4201 - Quality Engineering and Management (3 Cr.)
CCAPS Applied Professional Studies (10908)
TUCL - College of Continuing and Professional Studies
MM 4201 - Quality Engineering and Management (3 Cr.)
Course description
Quality makes or breaks an organization. Without continuous quality improvement, performance fails, sales drop, and organizations die. This course delves into three essential truths: 1) the customer is the ultimate judge of quality; 2) every process has variation, which must be fully understood before it can be improved; and 3) a lean, mean, structured plan will make problem solving a cinch when it comes to process improvement. Students will learn more than just the technical aspects of quality management; they will also learn the history and modern application of quality, quality management tool interfaces, and what it takes to be a leader in quality as a profession. prereq: none, but knowledge of statistics will be very helpful.
Minimum credits
3
Maximum credits
3
Is this course repeatable?
No
Grading basis
AFV - A-F or Audit
Lecture
Typically offered term(s)
Every Fall