WRIT5001

This course offers an overview of the field of technical communication. Students learn about the history of the field including job titles, industries that hire technical communicators, and trends in the field. Students also learn about research methods (including audience analysis and usability testing); software and apps commonly used in technical communication; social issues in technical communication (including legal, ethical, and organizational); and international issues (including writing for regulated environments such as in the medical device industry).

Projects are multi-modal and include written reports; slide presentations with and without voice recordings; visual communication including user documentation and movies. Some projects are done individually but most are done in virtual teams. Weekly discussion forums provide students with opportunities to lead and summarize key themes from each week’s topic. Students in this class participate within a community of technical communication professionals and typically have a background in technical communication, medical/science communication, engineering, software, usability, customer support, writing and communication, marketing, or similar area.

009968