SCO6097

This course reviews how the retail sector has evolved over the years and the significance of supply chain management in the retail sector. The course examines the various functional components of retail supply chain management, and focuses on analysis and metrics required to effectively manage a retail supply chain. The students learn the "language" of retailing and acquire the fundamental skills needed to effectively analyze the performance of retail supply chains. Cases are discussed to illustrate how customers are becoming more exacting and demanding ever-increasing levels of service; and how retailers are responding by increasing product variety, becoming more price competitive, striving towards higher service levels, and utilizing advances in computing capabilities, information technologies, and retail analytics to improve their supply chain efficiency.

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