WRIT5501

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WRIT 5501 - Usability and Human Factors in Technical Communication (3 Cr.) Research, Service-Learning, Online may be available

Writing Studies Department (10994) TCLA - College of Liberal Arts

Course description

Usability is concerned with how people interact with design and technology; usability is commonly known as the "ease of use" of products and technologies by a range of users. This course emphasizes usability and user research and will explore the intersection of usability and technical communication. We will investigate definitions of usability and user-centered design principles, and we will explore a variety of usability research methods including heuristic evaluation, personas, and usability testing. The course will focus heavily on usability testing of web sites, a common technical communication task that involves observation and interviews of human participants interacting with a web site.

Minimum credits

3

Maximum credits

3

Is this course repeatable?

No

Grading basis

A-F - A-F Grade Basis

Discussion

Requirements

000017

Credit will not be granted if credit has been received for:

02889

Fulfills the writing intensive requirement?

No

Typically offered term(s)

Every Spring